~ Bill Hanson ~
of my employment and self-employment over a 50+ year working life
has involved a variety of administrative and/or clerical functions
as an employee, a manager or an owner of businesses in a number
of different industries. In these various capacities I have:
organized, filed, presented and utilized a wide variety
of types of information for an equally wide variety of purposes.
market tested and reevaluated product & service pricing.
stock records and designed stock control systems.
sales orders from sign-up to follow-up and shipping.
collections of accounts receivables for my own businesses
and for employers.
(or redesigned), implemented and maintained files, forms,
procedures and systems for my own businesses and for others.
operational clerical functions such as stock control, ordering,
staff schedules and records for employers.
& implemented a "Free Market" operational
system for an auction house.
reports, grant applications and business plans.
& maintained schedules for people, activities &
track of multiple tasks as they progressed from planning,
development, implementation and maintenance to assessment
second in my class from 2 years of high school bookkeeping. Since
1971 I have maintained my own books for variety of businesses
and projects and since 1996 I have been keeping books for private
clients in a variety of industries using the programs listed under
have strong written and verbal language skills which have been
of great value to me in working with staff, clientele, associates
and the public to:
communication bridges between people with conflicting perceptions,
positions or purposes.
in wide ranging discussions in a way that insures that I understand
the other participants and that they understand me.
ideas and information when interviewed by broadcast or print
as a company or organizational spokesperson.
as an effective information clearing centre between individuals
and organizations; employees and employers; tenants and landlord,
customers and company.
client complaints and problems at a minimum during times of
carefully to those who wish to communicate with me.
I am substanially above average in computer literacy and competent to varying degrees in using a wide variety of types of
programs and I am capable of learning new ones quickly.
- I have maintained accurate sets of books from setup to year
end for my own businesses and for clients using the Quicken,
Quick Books and Simply Accounting programs for IBM/Windows
and can be up-to-speed on any comparable program in short
- I have had substantial experience in setting-up
and using MS Word tables and Excel spreadsheets to fulfill basic database functions and I have had enough experience with a number of generations of database programs such as AppleWorks, Prodox, Lotus
Smartsuite and Access to know that I can ascend my learning curve quickly when setting up relatively a simple to intermediate database in a new program.
- I have setup and used complex, multi-variable spreadsheets
for my own business projects and for others.
- I have varying degrees of knowledge of graphics programs such as Paint Shop Pro, PhotoShop, CorelDraw, FireWorks and Illustrator
Publishing – I have experience in design and layout of a wide variety of printed materials originally
in Pagemaker and most recently in MS Word plus some in InDesign.
Processing - Extensive experience with MS Word (and its open source clones)
and enough experience with a variety of other Apple and IBM
environment WP programs to know that I can adapt to new programs
in that genre quickly.
Campaigns - I am experienced to varying degrees in Internet
research, lead generation, database development, writing e-mails
and implementing mass campaigns.
Web Sites - I register, host, build and maintain web sites as sole proprietor of WebEasy Services
pastime is creating new things to do and new ways to do things.
I bring unique perspectives, a lively imagination and broad experience
to any team effort to create products, services, methods, solutions,
goals or opportunities. I particularly enjoy BrainDancing as a member of a creative team seeking new ways to do things and/or or new things to do.
of my employment and self-employment has involved customer service
as a worker, owner and/or manager in the transport, hospitality,
sales, entertainment and business service industries. In these
various positions I have:
service to customers at their convenience.
responsibly, effectively and considerately with a wide variety
of customer concerns.
customer complaints and fulfilled their requests to their
satisfaction in a manner compatible with company interests.
my own businesses and those of others I have:
produced and distributed posters, brochures and other
edited and distributed both print and e-mail newsletters.
and maintained customer and special interest mailing lists.
& planned marketing and promo programs and events.
pre- and post-event media coverage.
planned and implemented marketing strategies.
designed, developed and implemented mass e-mail and fax
unique promotional tools.
advertising from design to distribution.
employment history has made me very flexible. For example...as
a print jobber I successfully juggled cold calls, follow-ups,
closes and servicing of sales to a wide variety of clients plus
the researching and utilization of the many services of six to
twelve different printers while processing and tracking anywhere
from ten to thirty printing jobs in varying stages of progress
at any one time.
times, in various capacities I have organized paper files, computer
files, archives, inventory, shipments, supplies, schedules, premises,
retail displays, exhibits, moves, freight trains, sales routes,
data, information, services, promotional campaigns, events, kitchens,
stages, entertainment, audiences, trades people, businesses, staff,
the public and myself.
skills are highly developed. It is a primary communication tool
for cold calls, sales, organization, research, customer service,
promotions and networking.
the process of research. I have researched information, opportunities,
feasibility's, resources, systems, laws, markets, services,
products, competition, industries, people and organizations...by
making use of libraries, specialty publications, government services,
telephones, personal networking and the Internet. I always assume
that any people I contact with questions like to be helpful and they usually prove me
I can sell reasonably well I am better at initiating the sales
process than I am at closing it. I am most effective in a sales
team with someone else doing the closing while I take responsibility
for cold contacts and lead generation. My sales experience includes
selling liquor, films, rental accommodation, candles, signs, entertainment, printing, advertising, arts & crafts
and business services.
have interviewed, hired, trained, directed, supervised,
motivated, disciplined and occasionally fired staff as a manager
of businesses owned by others and as the owner of my own businesses.
I have been responsible for the activities and results of as few
as one other person and as many as 20. I have supervised casual
help, clerical staff, cleaning crews, sales people, tradesmen,
cooks, servers and entertainers. I have done so in auction houses,
offices, commercial buildings, retail outlets, renovation sites,
restaurants, nightclubs and concert halls.
is an integral part of who I am. I write to organize myself,
to inform others, to promote ideas and to save valuable knowledge
for the future. I have written songs, poetry, advertising copy,
business letters, reports, grant applications, business plans,
game rules, web site content, articles and promotional materials. I
am capable of editing the works of others as well as ghostwriting
for them or of writing original material on order to fill a specific
purpose on their behalf.