SKILLS & EXPERIENCE
~ Bill Hanson ~
of my employment and self-employment over a 50+ year working life
has involved a variety of administrative and/or clerical functions
as an employee, a manager or an owner of businesses in a number
of different industries. In these various capacities I have:
organized, filed, presented and utilized a wide variety
of types of information for an equally wide variety of purposes.
stock records and designed stock control systems.
sales orders from sign-up to follow-up and shipping.
collections of accounts receivables for my own businesses
and for employers.
(or redesigned), implemented and maintained files, forms,
procedures and systems for my own businesses and for others.
operational clerical functions such as stock control, ordering,
staff schedules and records for employers.
& implemented a "Free Market" operational
system for an auction house.
reports, grant applications and business plans.
& maintained schedules for people, activities &
track of multiple tasks as they progressed from planning,
development, implementation and maintenance to assessment
computer literate to varying degrees in a variety of types of
programs and I am capable of learning new ones quickly.
Bookkeeping - I have maintained accurate sets of books from setup to year
end for my own businesses and for clients using the Quicken,
Quick Books and Simply Accounting programs for IBM/Windows
and can be up-to-speed on any comparable program in short
order. My preference is Quickbooks.
Databases - I have some experience with Lotus
and Access plus substantial experience in setting-up
and using MS Excel Spreadsheets and MS Word tables to fulfill database functions.
Spreadsheets - I have setup and used complex, multi-variable spreadsheets
for my own business projects and for others.
Graphics - I have at least basic knowledge of, and varying degrees of experience with, graphics programs such as FireWorks, PaintShop Pro, PhotoShop & Illustrator,
Publishing – I have substantial experience with
the design and layout of a wide variety of printed materials
orignally in Pagemaker and CorelDraw and more recently in MS Word and Illustrator.
Processing - Extensive experience with MS Word
and enough experience with a variety of other WP programs to know that I can adapt to new programs
Campaigns - I am experienced to varying degrees in Internet
research, lead generation, database development, writing e-mails
and implementing mass campaigns.
Web Sites - I register, host, build and maintain web sites as www.WebEasyServices.com
Computer Tutoring - Windows environment tutoring as another aspect of my services under the name WebEasy Services
second in my class from 2 years of high school bookkeeping. Since
1971 I have maintained my own books for variety of businesses
and projects and since 1996 I have been keeping books for private
clients in a variety of industries using the programs listed under
I can sell reasonably well I am better at initiating the sales
process than I am at closing it. I am most effective in a sales
team with someone else doing the closing while I take responsibility
for cold contacts and lead generation. My sales experience includes
selling liquor, films, rental accommodation, candles, signs, entertainment, printing, advertising, arts & crafts
and business services.
the process of research. I have researched information, opportunities,
feasibility's, resources, systems, laws, markets, services,
products, competition, industries, people and organizations by
making use of libraries, specialty publications, government services,
telephones, personal networking and the Internet. I always assume
that people like to be helpful and most people tend to prove me
times, in various capacities I have organized paper files, computer
files, archives, inventory, shipments, supplies, schedules, premises,
retail displays, exhibits, moves, freight trains, sales routes,
data, information, services, promotional campaigns, events, kitchens,
stages, entertainment, audiences, trades people, businesses, staff,
the public and myself.
I have interviewed, hired, trained, directed, supervised,
motivated, disciplined and occasionally fired staff as a manager
of businesses owned by others and as the owner of my own businesses.
I have been responsible for the activities and results of as few
as one other person and as many as 20. I have supervised casual
help, clerical staff, cleaning crews, sales people, tradesmen,
cooks, servers and entertainers. I have done so in auction houses,
offices, commercial buildings, retail outlets, renovation sites,
restaurants, nightclubs and concert halls.
pastime is creating new things to do and new ways to do things.
I bring unique perspectives, a lively imagination and broad experience
to any team effort to create products, services, methods, solutions,
goals or opportunities.
is an integral part of who I am. I write to organize myself,
to inform others, to promote ideas and to save valuable knowledge
for the future. I have written songs, poetry, advertising copy,
business letters, reports, grant applications, business plans,
game rules, web sites, articles and promotional materials. I
am capable of editing the works of others as well as ghostwriting
for them or of writing original material on order to fill a specific
purpose on their behalf.
have strong written and verbal language skills which have been
of great value to me in working with staff, clients, associates
and the public to:
communication bridges between people with conflicting perceptions,
positions or purposes.
in wide ranging discussions in a way that insures that I understand
the other participants and that they understand me.
ideas and information when interviewed by broadcast or print
as a company or organizational spokesperson.
as an effective information clearing centre between individuals
and organizations; employees and employers; tenants and landlord,
customers and company.
client complaints and problems at a minimum during times of
of my employment and self-employment has involved customer service
as a worker, owner and/or manager in the transport, hospitality,
sales, entertainment and business service industries. In these
various positions I have:
service to customers at their convenience.
responsibly, effectively and considerately with a wide variety
of customer concerns.
customer complaints and fulfilled their requests to their
satisfaction in a manner compatible with company interests.
skills are highly developed. Before email it used to be my primary communication tool
for cold calls, sales, organization, research, customer service,
promotions and networking now it is a strong secondary tool.